Reference

bahtara88 Kebijakan Privasi untuk Data Akun Anda di Indonesia

This policy explains what we collect when you open an account, how we handle DANA, OVO, GoPay, and QRIS records, and when we remove data from our systems.

DANAOVOGoPayQRIS
bahtara88 bahtara88 Kebijakan Privasi untuk Data Akun Anda di Indonesia
REQUEST CHANNELS

Where To Send Privacy Requests

Use the channel that matches your request, and we will keep it tied to your account file.

Live Chat Open live chat from the account page and send your request between 09.00-23.00 WIB.
WhatsApp Message us on WhatsApp with your registered phone number and the exact change you…
Email Email works well for data copies, correction requests, or cookie questions that need more…
HANDLING STANDARDS

How We Keep Your Data Safe

We keep each privacy request linked to one account file, so your changes do not get mixed with another person’s record.

Data Use

We collect the minimum needed for registration, wallet actions, and support. That can include your name, contact details, device trail, and session logs for Aviator, live dealer tables, or slots.

Cookie Control

Browser cookies keep your login state, language choice, and privacy settings on Chrome, Safari, and mobile browsers. You can clear them in your device settings, then sign in again with a fresh session.

Account Checks

Before we change a record or share a copy, we verify your registered phone number or email. That check protects your account and keeps requests from the right contact path.

Retention

We keep transaction logs, access logs, and support threads only while they are needed for service, dispute handling, or local duties. When the retention window closes, we archive or remove them on schedule.

Request Changes

If your details are wrong, send a correction request from the registered contact. We review the account file, update the data we can change, and tell you what was adjusted.

Contact Path

Our privacy support works through the same help desk that handles account cases, so you do not repeat your story. Live chat and email both reach the record owner team, and we keep one case thread.

Questions About Your Privacy

These are the privacy questions we hear most often about account data, cookie use, record copies, and correction requests. If your case needs manual checking, send it from your registered contact and we will answer in the same thread. Where access or eligibility comes up, it depends on local law and is available only where local law permits. We keep the process tied to your account, not to a public queue.

We collect the details needed to create and secure your account, such as your name, contact info, device trail, and request history. If you use DANA, OVO, GoPay, or QRIS, the related record sits in your account file.

Cookies keep your login active, remember language choice, and store privacy settings on Chrome, Safari, and other browsers. You can clear them in device settings, then sign in again with a fresh session.

Yes. Send the request from your registered phone number or email, and we will verify ownership before we prepare the copy. We only share what local law allows and what belongs to your account.

Send a correction request from the contact linked to your account, tell us what needs to change, and attach any proof we ask for. We update the file where we can and confirm the result.

We keep records only as long as needed for service, support, dispute handling, or local duties. After that, we archive or remove them on schedule, following the retention rules in this policy.

Use live chat, WhatsApp, or email. Start with the channel that is easiest for you, and send the request from your registered contact so we can match it to the correct account.

Yes. The policy follows the account, not the city or device. Whether you sign in from Yogyakarta on Android or from desktop at home, the same rules apply, subject to local law.